Void A/R checks

In this scenario, you will learn how to void a customer payment. Note that you may not void a check that has already been reconciled by the bank.

1. Go to Accounting>Accounts Receivable>A/R Check Void.



2. Select a customer by typing the customer's name, number, address, or phone in the Customer box.
3. Type a Check Number, or click the magnifying glass to view outstanding checks from the customer, and choose one.
4. To ensure you have the right check, review the date, amount, and paid invoices.
5. Click Void.



6. On the confirmation message that appears, click OK.

A note appears indicating who voided the check, when, and for what amount.



7. Inform ERP
   • Reverses the G/L posting (in the current period).
   • Re-opens paid invoices.
   • Displays the voided date and user with the payment.